Order processing

  • Order confirmation Sent when a customer place an order
    79$
  • Draft order invoice Sent when you create an invoice on the draft order page
    79$
  • Shipping confirmation Sent when you mark an order as fulfilled
    79$

Local pick up

  • Ready for local pickup Sent when an order is ready to be picked up
    79$
  • Picked up by customer Sent to confirm an order was picked up by the customer
    79$

Local delivery

  • Order out for local delivery Sent when an order is out for local delivery
    79$
  • Order locally delivered Sent to confirm the order was delivered
    79$
  • Order missed local delivery Sent when a customer misses a local delivery
    79$

Gift cards

  • New gift card Sent to the customer recipient when a gift card
    is fulfilled, or when you send a gift card
    79$
  • Gift card receipt Sent to the customer if they add a recipient to a gift card
    79$

Order exceptions

  • Order invoice Sent when an order has an outstanding balance
    79$
  • Order edited Sent when an order is edited
    79$
  • Order canceled Sent if a customer cancels their order
    79$
  • Order payment receipt Sent after you charge a customer's saved payment method
    79$
  • Order refund Sent is an order is refunded
    79$

Payments

  • Payment error Sent is a customer's payment
    can't be processed during checkout
    79$
  • Pending payment success Sent after a customer's pending payment
    has been processed succesfully
    79$
  • Pending payment error Sent when a customer's pending
    payment can't be processed
    79$
  • Payment reminder Sent or or after the due date for an unpaid order
    79$

Point of sale

  • POS abandonned checkout Sent when a POS draft order is created so a
    customer can complete a purchase online
    79$
  • POS email to customer Sent when a POS cart is emailed to customer
    so it can be completed online
    79$
  • POS and mobile receipt Sent when a customer places an in-person
    order and requests a receipt
    79$
  • POS exchange receipt Sent when a customer complete a POS
    exchange and requests a receipt
    79$
  • POS exchange V2 receipt Sent when a customer complete a POS
    exchange and requests a receipt
    79$

Shipping updated

  • Shipping update Sent when you add or update an order tracking number
    79$
  • Out for delivery Sent when an order with tracking number
    is out for delivery
    79$
  • Delivered Sent if an order with a tracking number is delivered
    79$

Returns

  • Return created Sent when you add or update
    an order tracking number
    79$
  • Order-level return label created Sent when you create a return label from
    the order page (US only)
    79$
  • Return request received Sent to confirm a customer's self serve
    return request was received
    79$
  • Return request approved Sent when you approve a return request
    79$
  • Return request declined Sent when you decline a return request
    79$

Account and outreach

  • Customer account invite Sent when you invite a customer
    to create and account
    79$
  • Customer account welcome Sent when a customer completes
    their account activation
    79$
  • Customer account password reset Sent when a customer requests
    to their account password
    79$
  • Customer payment method update request Sent when a customer requests
    to update their payment method
    79$
  • Customer payment method restore request Sent when a customer requests to restore
    their inactive payment method
    79$
  • Contact customer Sent when a customer from
    the orders or customers page
    79$

Double marketing registration procedure

  • Customer marketing confirmation Sent to subscribers so they can confirm
    their email or SMS subscription
    79$